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Job Details

Summary

We’re looking for a talented QC Technician to help us deliver our mission and have a big impact in this high growth industry. As part of our Quality Team, you will help ensure we are delivering our super premium organic cannabis to provide an incredible consumer and patient experience. Quality is our obsession and our QC Technicians are the champions of that obsession in day-to-day operations. This is an opportunity to start off your Quality career and continue to grow within a nimble multinational company, leaving a huge legacy in your wake.

Purpose of the Quality Technician role

  • Be the face of the Quality Control team on the production floor.
  • Model quality and excellence in everything you do to show our production team what great looks like.
  • Partner with our production team to drive the continuous improvement of our processes and QMS.
  • Analysis of potential risks to product quality and safety and recommend controls and benchmarks to eliminate risk.
  • Defend product quality and safety at every step of the production process to ensure we deliver on our quality goals.

Responsibilities 

  • Maintain high quality QC documentation in accordance with applicable guidelines and internal Standard Operating Procedures.
  • Perform receiving of raw materials, supplies, equipment, packaging components, and check documentation prior to shipping finished products (Chain of Custody, manifest).
  • Assist new employees on company procedures.
  • Assist in the maintenance and improvement of our QMS.
  • Perform QC checks at critical control points (e.g. sanitation, physical product quality checks, label checks, etc.).
  • Perform special projects on product problem solving and manufacturing process improvements as needed.
  • Investigate customer and consumer quality complaints and assess risk.
  • Initiate Deviation Reports and Corrective and Preventative Action (CAPA) reports as needed.
  • Assist in updating methods and procedures (SOPs) related to production, pest control, building, equipment, packaging, labeling and storage and distribution of cannabis.
  • Assist in the investigation of out-of-specification test results.
  • Prepare and send samples for third party testing.
  • Ensure that all testing is conducted in a timely fashion and according to approved procedures. (E.g. Moisture Analysis, ATP testing for sanitation, environmental control swab/testing).
  • Collect quality data throughout the production process and ensure data integrity within our quality database.
  • Liaise with our Maintenance Department regarding equipment management (approval prior to purchase, preventive maintenance, calibration, etc.).
  • Monitor use and inventories of QC related materials, chemicals and supplies, maintaining appropriate levels.
  • Assist the QC Specialists in collating all batch related documentation for QAP review and approval prior to sale.

Requirements:

  • Ability to work in a fast-paced, manufacturing environment and on your feet for your entire shift.
  • Willingness to work in hot, humid conditions as well as cold conditions.
  • Able to work independently and as part of a team.
  • Strong verbal and written communication skills.
  • Good attendance and safety record.
  • Flexibility and adaptability to take up additional duties and cross train.
  • Attention to detail is required, any experience managing data would be considered an asset.
  • Competent using MS Office applications, as well as the ability to quickly learn new software and instruct others on their use.
  • Comfortable working under close supervision, as well as no supervision.
  • Previous experience with HACCP and pre-requisite programs is an asset.
  • Previous experience in a quality role within the food, pharmaceutical, natural health products, nutraceutical or cannabis industries would be an asset.
  • Flexibility to work variable shift (as early as 6am and as late as 12am).
  • Experience and or knowledge with one or more of the following regulations: Cannabis Regulations and the Food and Drug Act (FDA); Food and Drug Regulations; Controlled Drugs and Substances Act (CDSA); as well as Pest Control Products Act (PCPA) and the Fertilizers Act is an asset.
  • Proven analytical & creative thinking, and adept at solving problems.